All orders placed before the website closure will still be processed and shipped — nothing will be put on hold.

Ready-to-ship items will be dispatched as usual once available.
Preorder items will be shipped as soon as they arrive and are ready, including direct shipping from Vietnam to Australia if needed.

If any item is unavailable or found to be faulty, we’ll refund it straight away to your original payment method.

Thank you so much for your patience and support during our short holiday break ✨

Em Clothing Team