
𝗦𝗛𝗜𝗣𝗣𝗜𝗡𝗚 𝗣𝗢𝗟𝗜𝗖𝗬
Please allow 1–3 business days for us to process your order before shipping.
- In-stock items will be dispatched right after processing and typically arrive within 7–10 business days.
- Pre-order items require 2–4 weeks to be prepared and shipped from Vietnam.
We also offer express shipping (50 - $100 AUD) — available upon request via Instagram.
Need something urgent or have a quick question?
DM us on Instagram @emmclothing or scan the QR code beside — we’ll get back to you as soon as we can!
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Order confirmed
Once you've placed your order, you'll receive a confirmation via email. We'll keep you updated on your order through email, and if there are any issues with the items, we'll let you know as soon as possible.
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Orders can’t be cancelled after deposit is made
All items are pre-ordered specifically for you. Once the 50% deposit is paid, the order is final and cannot be cancelled or refunded.
No exchanges or returns unless it's our mistake
Since these are pre-orders from Vietnam, we cannot accept returns for size/style changes. If there's a mistake on our end, we'll make it right.
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Combine shipping is available
- You can combine multiple orders placed within a short period – as long as they’re before the scheduled flight.
- If not, your later items will be shipped in the next batch.
Delivery times may vary slightly
Orders typically take 2–4 weeks, but shipping may be slightly earlier or later depending on flight/customs. We’ll keep you updated!
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Note: Discount does not apply to sale items.